Our skilled and experienced staff respond to urgent advocacy needs on behalf of people with intellectual disability. Our staff members are based at West Ryde. They offer advocacy via telephone, email and face to face.
We can advocate by writing letters, making phone calls and attending meetings to ensure that the rights, needs and interests of people with intellectual disability are promoted and upheld.
We can help with many types of problems and issues including, but not limited to:
- problems at work, home, and with neighbours
- dealing with government departments
- accessing health care and other services
- educational issues
- assistance with Guardianship Tribunal hearings
We can help if:
- someone is abusing you
- someone illegally discriminates against you,
- you are not receiving a service you need
- you are not satisfied with the support you are getting.
Our advocates will listen to you to find out what your problem is and what you would like to have done about it. They will give you information and suggestions to help you solve the problem yourself. If you cannot solve the problem yourself our staff may undertake advocacy on your behalf.
We will always do our best to solve your problem as soon as possible. If Side By Side Advocacy is unable to help we will tell you how to find another organisation that is better suited to assist.
We will do our best to support your decisions and choices. Advocates will not act without first asking for your permission. Your records will be kept private and confidential, and you will always be treated according to our organisation’s values.
You can visit the office between 9am and 5pm most days, but it is best to phone first and arrange an appointment in case we are out on other appointments.
Individual Advocacy is government funded and is offered without cost to people with disability. Please contact our office if you, or someone you know, is in need of advocacy!