Our skilled and experienced advocacy team respond to advocacy needs on behalf of people with intellectual disability. Our office is based at West Ryde but we can we can share information in the way that suits best. This could be via telephone, email and face to face. Due to COVID-19 we will adopt recommended social distancing and always have a focus on safety.
We provide issues based advocacy. This means that when you need help with a particular problem, our advocates can help you have your views and wishes heard. Our advocates will listen to you to find out what your problem is and what you would like to have done about it. They will give you information and suggestions to help you solve the problem yourself. If you cannot solve the problem yourself our staff may undertake advocacy on your behalf. An advocacy plan will be developed to assist in resolving the issue.
We can advocate by assisting you in negotiations and dispute resolution, writing letters, making phone calls and attending meetings to ensure that the rights, needs and interests of people with intellectual disability are promoted and upheld.
We can help with many types of problems and issues including, but not limited to:
- problems at work, home, and with neighbours
- dealing with government departments
- accessing health care and other services
- educational issues
- assistance with Guardianship hearings
- guidance about the NDIS including becoming a participant.
We can help if:
- someone is abusing you
- someone illegally discriminates against you
- you are not receiving a service you need
- you are not satisfied with the support you are getting.
We will always do our best to solve your problem as soon as possible. If Side By Side Advocacy is unable to help we will tell you how to find another organisation that is better suited to assist.
We will do our best to support your decisions and choices. Advocates will not act without first asking for your permission. Your records will be kept private and confidential, and you will always be treated according to our organisation’s values.
You can visit the office between 9am and 5pm most days, but it is best to phone first and arrange an appointment in case we are out on other appointments.
Individual Advocacy is government funded and is available without cost to people with disability.
You do not need to be an NDIS participant to access advocacy.
Want to know more?
See our Individual Advocacy Brochure
Please contact us if you or someone you know is in need of advocacy.
Phone: 02 9808 5500